VTM & ATM
Zhejiang Jieyang：Your Professional VTM&ATM Supplier!
Zhejiang JieYang Intelligent Equipment CO.,LTD was established in 1995, is located in Wenzhou, China, is a large-scale professional supplier of sheet metal processing services that integrates research and development, manufacturing, sales, and service. It focuses on sheet metal manufacturing and continues to provide high-end products and services to technology enterprises in industries such as machinery, electronics, electrical, and intelligent equipment in the industrial and civilian fields.
Our Advantages
Integrated Industrial System
The company has a high-quality R&D, design, production and manufacturing team and large-scale professional equipment, has established a technology innovation system, quality assurance system and digital production and operation system.
Extensive Business
Our self-service terminal equipment ranges form finance, medical, power industry, communications industry, governmental agencies, advertising media, catering retail industry and so on.
One-Stop Solution&Service
Our company provides customers with R&D, design, CNC processing, welding, spraying Integrated solutions and one-stop services such as assembly, professional customization, mold forming, and specialized machine manufacturing.
Professional Technical Equipment
We have introduced a large number of machining equipment, AMADA CNC punch, RGM CNC cutting machine and laser processing center, CNC bending machine etc.To ensure the manufacture dimension error less than 0.1mm, mechanical working accuracy is in first-class in our industry.
Introduction to VTM&ATM
VTM
Video teller machine (VTM) is an electronic banking outlet that allows customers to complete basic transactions, request banking services or receive immediate assistance with the help of live video conferencing consultation with a remote bank teller.
ATM
An automated teller machine (ATM) is an electronic banking outlet that allows customers to complete basic transactions without the aid of a branch representative or teller. Anyone with a credit card or debit card can access cash at most ATMs, either in the U.S. or other countries.
Differences Between VTM&ATM
VTMs include the basic components of an ATM, such as the receipt printer and card reader. However, VTMs usually include additional features such as: A video camera and telephone for conducting conversations with a teller.
As an extension of ATM functions, VTM can not only inquire, deposit, withdraw money and transfer money, but also perform traditional bank counter services such as card issuance, account cancellation, loss report, and deposit certificate issuance.
ATMs are labelled based on specific purposes.
White-label ATMs
White-label or "no name" ATMs, are usually located in non-traditional places, such as inside grocery stores or other non bank locations. They display no major bank labels on the actual machine and fees are typically higher than those associated with bank owned ATMs. These ATMs are owned and operated by non-bank entities
Brown-label ATMs
'Brown label' ATM are those Automated Teller Machines where hardware and the lease of the ATM machine is owned by a service provider, but cash management and connectivity to banking networks is provided by a sponsor bank whose brand is used on the ATM.
Green-label ATMs
They are dedicated to agricultural transactions, such as crop insurance, loans and subsidies. Banks in rural areas set them up to cater to the needs of farmers.
Orange-label ATMs
Orange Label ATMs refers to ATM Machines which offered for Share Transaction,such as buying and selling stocks, mutual funds, and bonds.The term “Orange Label ATM” refers to a specific branding or visual identification given to a particular ATM network or group of ATMs. An Orange Label ATM is distinguished by its orange-coloured branding elements, such as signage, labels, or display screens.
Yellow-label ATMs
These ATMs are provided for e-commerce purposes, such as online shopping, bill payment and mobile recharge.
Pink-label ATMs
They are designed exclusively for women’s use only. They aim to provide safety and convenience for women customers. Pink Label ATMs are often associated with initiatives or programs specifically aimed at providing financial services tailored to women. These ATMs may be part of a network or branding effort that focuses on women’s empowerment or financial inclusion.
ATMs are also categorised into two types based on features they offer:
Basic units
They allow you to withdraw cash, check your balance, change your PIN, get mini statements, and receive account updates.
Complex or full-service units
They offer additional features such as cash or cheque deposits, line of credit facilities, and bill payments.
Another way to categorise ATMs is based on their location:
On-site ATMs
They are located within the bank premises and provide convenience for the customers already at the branch. For banks, on-site ATMs can reduce operational costs and risks by using the existing infrastructure and security. These are ATM machines that are set up in the premises where there is a bank branch so that both the physical branch and the ATM can be used. This is known as being on site and this can be used for several purposes. Many people can use this to avoid the lines that are present in the branch and hence save on the time required to complete their transactions.
Off-site ATMs
They are situated in several locations nationwide. These ATMs can reach out to more customers in different geographical areas and increase the market share and brand awareness of the bank. These are the machines that are set up on a standalone basis. This means that the bank has a place where there is only an ATM machine then this becomes an off site ATM. This is done to ensure that the bank reaches out to more geographical areas and that people are able to use its services even when there is no bank branch in the area.
Features of VTM&ATM
Versatility
ATMs are versatile devices that have many functions. Though its main function is cash withdrawal, customers can make deposits, transfer money, and check account information using modern ATMs.
Commission Saving
Banks charge a service charge on cash withdrawals, deposits, etc. An advantage of using the customer’s bank-operated ATM is that the fee will be lesser.
Security
ATMs can also offer maximum security, at least more than internet banking which is subject to data threats, hacking, etc. Moreover, the adoption of newer technologies like biometric scanners, and one-time password (OTP) systems, keep customers safe.
User-friendly
They are user-friendly and can be used by anyone, despite being a sensitive process. It also operates in multiple languages, which helps everyone adopt the technology.
Cash Limit
ATMs restrict the withdrawal amount. For example, many ATMs limit the amount drawn in a single drawing and on a single day. This ensures sufficient cash for other customers.
Identification System
They use credit or debit cards to authenticate the user. Using card systems to identify customers securely has helped ATMs flourish greatly. OTP systems and biometric scanners are currently being used to secure the process further.
Convenience
ATMs are becoming helpful in eliminating paper use by sending alerts and receipts to email and phone numbers.
Enhanced Convenience
Video Teller Machines offer unparalleled convenience, allowing customers to conduct banking transactions beyond traditional branch hours. VTMs are often available 24/7, providing round-the-clock access to essential services. Whether it's withdrawing cash during weekends or depositing funds after work hours, customers can complete transactions at their own convenience, reducing the need to rush to a physical branch.
Personalized Assistance
Despite being self-service terminals, VTMs offer personalized assistance through video communication. Customers can interact with a remote teller in real-time, addressing their specific needs and concerns. This human touch helps build trust, fosters better relationships, and ensures a high level of customer satisfaction. For complex transactions or inquiries requiring expert guidance, the availability of a professional teller through video chat proves invaluable.
Reduced Waiting Times
Traditional bank branches often suffer from long queues and wait times, leading to customer frustration. Video Teller Machines alleviate this issue by streamlining the banking process. With remote tellers dedicated to handling transactions efficiently, customers experience shorter wait times and enjoy faster service, enhancing their overall banking experience.
Cost Savings for Banks
Implementing Video Teller Machines presents cost-saving opportunities for financial institutions. VTMs can handle a significant portion of routine transactions that would otherwise require staffing multiple teller stations. This reduces personnel costs and frees up resources for investment in other areas, such as technology upgrades or improving customer support.
Access to Remote Areas
Video Teller Machines offer banking services to regions where establishing a physical branch may not be feasible or economically viable. Rural communities or areas with limited banking infrastructure can benefit greatly from VTMs, providing them with access to essential banking services without the need for long journeys to distant branches.
Enhanced Security
VTMs prioritize security, employing advanced encryption and authentication measures to protect customer information and transactions. Additionally, the presence of remote tellers ensures a human oversight element, reducing the risk of fraudulent activities or unauthorized transactions.
Applications of VTM&ATM
Withdrawing Cash: The most common ATM transaction is the withdrawal of funds from one’s account. Banks typically impose limits on the maximum amount that can be taken out each day. This amount can vary from bank to bank, as well as among different accounts offered by a single bank.
Depositing Money: Account holders can often use an ATM to deposit cash or checks. When making this type of transaction, you’ll be asked to insert the funds into a slot in the machine. When money is deposited in the form of a check, the bank sometimes might not provide you with access to the funds until the check has cleared.
Transferring Funds: You may be able to use an ATM to transfer money between accounts you hold with your bank. For instance, if you wish to transfer $200 from your savings account to your checking account, this can often be done by selecting the “transfer” option at the ATM. Like balance inquiries, transferring funds between accounts is also something you can accomplish using your bank’s mobile app or website.
Balance Inquiries: You can also visit an ATM to view your current account balance. This feature may come in handy if you wish to know how much you’re able to spend when using your debit card or writing a check. Alternatively, your account balance is something you can view by logging onto your bank’s mobile app or website. Knowing your balance can help you keep from overspending or overdrawing your account.
Some banks also allow customers to use ATMs to see a small list of their recent transactions (although viewing your entire account statement isn’t usually an option).
VTM
Self-Service
Change of Particulars – Address, Email, Signature
Balance Enquiry
Debit Card Issuance/ Replacement
Reset Card PIN
Amend Card Settings – Card Withdrawal Limits, Account Linkage
ATM Card Issuance/ Replacement
Instant Passbook Replacement
Face-to-Face Video Teller Assistance
Change of Particulars – Mobile
Bill Payments – DBS/ POSB Credit Card or Cashline (1st Party)
Change GIRO Payment Limit
Delete GIRO Arrangement
Request Additional Cheque Book (via Mail Out)
Replacement of Passbook (via Mail Out)
Branch Staff Assistance
Change of Particulars – Passport
Components of VTM&ATM
Input Devices
Card Reader
Every Automated Teller Machine has a space to insert the debit or the ATM card. The ATM card generally has a magnetic strip on the back, and in a few cases, a chip on the front, that contains the account details. Card Reader recognizes these details and passes them on to the user server.
Keypad
All ATMs have a keypad where you can insert numbers, clear them, or cancel any transaction. You can use it to enter the PIN and the amount you wish to withdraw. These keypads can either be physical buttons on the ATM or virtual keypads on the touchscreen.
Output Devices
Display Screen
There is a display screen in every ATM, usually LCD or CRT that displays the transaction information like steps to do the transaction or balance after withdrawal. Therefore, it acts as a guide to performing a transaction. It displays options of PIN change, quick cash withdrawal, balance check, etc.
Cash Dispenser
Cash is safely stocked into the Automated Teller Machine by bank officials. There is a cash dispenser from where you can collect cash after withdrawing a certain amount from the ATM.
Receipt Printer
After completing a transaction, the receipt printer in the ATM records the type of transaction, amount withdrawn, and the remaining balance. In an ongoing transaction, ATMs generally display the question if the customers want the receipt or not. So, if requested, you get the receipt from the receipt printer.
Speaker
There is a speaker in most of the ATMs which gives the audio instructions for accessing the machine & doing transactions. Therefore, it further enables the users to perform the transaction smoothly.
A data interface with two input signals and four outputs is all that an automated teller machine is. The processor communicates with these devices. The ATM’s processor is its beating heart. A unified database system underpins all ATMs in operation around the world. The ATM must establish a connection with the host CPU and communicate with it (server).
The internet provider communicates with the host CPU (ISP). It connects the cardholder to all of the ATM channels available to him or her. When a cardholder wishes to make an ATM transaction, they use a card reader and keyboard to enter the relevant information. This data is sent to the processor chip by the ATM.
The transaction request is sent to the cardholder bank by the host processor.
The host processor deducts the money from the cardholder’s account if the cardholder demands it. The processor transmits the approval code towards the ATM and the approved machine to distribute the cash when the money is moved from the user’s account towards the host processing bank account.
- Firstly you need to visit an ATM centre which is available near your respective place.
- Then place your ATM card of yours within the machine.
- As ATM is multilingual, it will ask about your preferred language. You need to choose the language among the options available on the ATM monitor. You can choose your local languages like Hindi, English or any other.
- Then you need to select the type of transaction you want to do. Like depositing money, withdrawing money, transfer of money, payment of several bills, etc.
- Then you are required to choose the type of account you have. Like savings bank accounts or current accounts.
- Then you will be asked to enter a four-digit ATM PIN. After entering the PIN you need to enter the cash amount you want to withdraw from your account.
- Take the withdrawn and the receipt of the transaction.
- If you want to do any further transactions, you can perform them by selecting the various options available on the ATM monitor.
FAQ Guide to VTM&ATM
Q: What is the Video Teller Machine (VTM) about?
Q: What Is an Automated Teller Machine (ATM)?
Q: What is the difference between a teller machine and an ATM?
Q: What is the Difference Between an ATM and a VTM?
Q: What does VTM mean in banking?
Q: What is the most important part of an ATM?
Q: What are services an ATM offers?
Q: How are debit cards related to automated teller machines?
Q: How to use an ATM?
Enter your Personal Identification Number (PIN).
Select the desired transaction from the on-screen menu.
Follow the prompts to complete the transaction.
Retrieve your card and any dispensed cash or receipts.
Q: What is ATM composed of?
Q: How long do ATM machines last?
Q: What are the advantages of Automated Teller Machine?
Q: What verification documents do I need to use the VTM?
Q: Do ATMs charge fees?
Q: Is an ATM safe?
Q: How do you make a deposit at an ATM?
Q: What are the differences between ITM and ATM?
A video camera and telephone for conducting conversations with a teller
A coin dispenser for distributing different denominations of coins
An ID scanner for verifying the customer’s identity
A signature pad
Q: Can I install an ATM outside?
Q: Can an ATM Be Contactless?
Q: How do ATMs work and process transactions?
How the ATM processes transactions:
The process begins when you insert your card into the ATM card reader. After inserting your card, the mainboard will request that you enter your pin using the display. After you enter your pin using the keypad, the mainboard requests the type of transaction to occur using the display. After the PIN and transaction is entered, the mainboard sends the unique EMV transaction code, PIN, and transaction to the processor through the I/O board and modem. The processor uses this information to route the transaction to an ATM network that is associated with the card. The networks associated with the card are usually printed on the back of the card. By Federal regulation, each card is required to have two networks so that if the transaction cannot be processed with one ATM network it can be processed with the other network. The ATM network then sends this information to the card issuer (i.e. your bank) to determine whether the transaction is approved. This approval or denial is sent back to the ATM through the ATM network and ATM processor. Each further transaction is processed in the same manner. When a withdrawal is selected the transaction is processed and, if approved, your bank debits your account for the amount. This transaction is sent back through the ATM networks and processor to the ATM. The mainboard then initiates the dispensing of the cash. The cash dispenser removes the bills from the cassette one by one. The dispenser is an ultra-sensitive piece of equipment that determines if each bill is of the right size and thickness to ensure that only one bill is dispensed at a time. After the bills have been dispensed, a receipt is printed for the transaction.
As one of the leading vtm & atm manufacturers and suppliers in China, we warmly welcome you to buy high quality vtm & atm at competitive price from our factory. Good service and punctual delivery are available.
Video Banking Machine, Self Service Banking Kiosk, Banking Kiosk