The first intelligent visual self-service terminal device that integrates various comprehensive functions such as cash payment at the counter of the business hall, self payment terminal payment, mobile payment, business processing, and point inquiry - "Mobile Electric Power Micro Bank (Electric e-Cabinet)" officially debuted at the customer service business hall of State Grid Liaoning Electric Power Anshan Power Supply Company.
It is reported that the project is led by the State Grid Liaoning Electric Power Marketing Department and jointly developed by the United Nations Grid E-commerce Company (State Grid Fintech Group), with the full participation of State Grid Liaoning Electric Power Anshan Power Supply Company. The "Electric e-Cabinet" can provide functions such as store deposit and withdrawal, self-service payment, business expansion project processing, online electricity inquiry, and invoice online printing, meeting the cash payment and offline business processing needs of special groups (elderly people), comprehensively improving the quality of marketing services, and optimizing the electricity business environment.
"We draw on the Internet thinking, actively introduce e-commerce and financial technology, break the traditional payment channels and service methods of power business halls, select key business halls to carry out typical application scenario demonstration, innovate and integrate online and offline self-service services, integrate business such as cash payment of business halls and online business processing into one machine, and provide core support for building a new digital business hall with" three types and one integration "." Liu Junyu, business principal of State Grid Liaoning Electric Power Anshan Power Supply Company, introduced.
(The picture shows a salesperson at the Anshan Electric Power Bureau branch of State Grid Liaoning Electric Power Anshan Power Supply Company performing a cash electricity fee deposit operation. Source: Anshan Electric Power Bureau)
Shen Wenwen from State Grid Liaoning Electric Power Anshan Power Supply Company said after completing the daily cash electricity bill payment through an intelligent visual self-service terminal device, "Previously, the cash electricity bills received needed to be transferred and deposited by the salesperson at the bank branch. Since the launch of the 'e-cabinet', the received cash has been directly deposited into the cash cabinet, without the need to go to the bank for deposits, which greatly reduces the workload of the salesperson
It is reported that after the application demonstration of the "Electric e-Cabinet" in State Grid Liaoning Anshan Power Supply Company, it not only effectively solves the business pain points of single self-service function, high cash deposit and withdrawal costs, and long fund arrival cycle in the business hall, but also greatly improves the digital transformation speed and service quality of traditional business halls, realizes the full process of online automation of electricity bill accounting and the safe and timely arrival of electricity bill funds, effectively saves electricity bill recovery and business hall operation costs, meets diversified customer needs, and comprehensively improves user experience.
In addition, the 'Electric e-Cabinet' can effectively solve the problems encountered by various customer groups in paying cash electricity bills, achieve online automation of the entire electricity bill accounting process, and ensure the safe and timely receipt of electricity bill funds, greatly saving electricity bill collection and operating costs of business halls, and meeting the diversified needs of customers, "said Wu Li, the business leader of the" Electric e-Cabinet "of State Grid E-commerce Company.
Next, State Grid Liaoning Electric Power Anshan Power Supply Company and State Grid E-commerce Company will further increase investment in intelligent visual self-service terminal equipment resources and technological research and development efforts, continuously innovate business hall operation service models, further promote the transformation of business halls into service-oriented, experiential, and intelligent ones, promote the transformation of traditional power marketing businesses into online self-service intelligent processing, provide smart power services that meet and exceed customer needs, comprehensively support the construction of State Grid Liaoning Electric Power's "Liao · Liang" power supply service project, and continuously promote new breakthroughs in the construction of State Grid Liaoning Electric Power's business environment.
Our company can customize and design cash payment terminals according to customer needs, which can have built-in cash storage modules and cash circulation modules to better implement cash related business operations. Please contact us for more questions.