Shanxi: The first unmanned power supply business hall in the province has been launched, and multiple businesses can be self processed!
As soon as we entered the entrance of the Qinxian Business Hall of State Grid Shanxi Electric Power, the intelligent robot "Xiaodian" warmly greeted us and took us to the self-service business machine in the hall.
Through these 10 machines, everyone can self-service here to handle electricity payment, electricity application, fault repair, business consultation, and other businesses. According to the staff, these 10 self-service business machines are fully capable of self operation. Considering some customers who are not proficient in machine operation, they can also provide remote operation services.
The online apps of the unmanned business hall and the National Home Appliance Network have been launched, which not only shortens the processing process but also accelerates the efficiency of customer business processing: customers can make phone inquiries, prepare their personal information, and scan it on the self-service business machine.