SITA's universal self-service technology empowers passengers to check-in faster and more autonomously
SITA, a global leader in air transportation technology solutions, will provide advanced passenger verification and check-in solutions for Shanghai Pudong International Airport, aiming to significantly enhance the airport experience for passengers. Through this collaboration, SITA will deploy universal self-service baggage check-in devices (SBDs) and self-service check-in kiosks for foreign airlines and their passengers at Pudong Airport, making airport travel easier and more efficient.
Shanghai Pudong International Airport is the busiest international hub in China, with half of its passenger traffic consisting of international travelers. With more international routes reopening after the pandemic, both flights and passenger volumes are increasing. To meet the faster and more convenient operational needs of the airport, SITA has deployed 52 self-service check-in kiosks and 14 self-service luggage storage devices throughout the airport, making it convenient for international passengers to check in and check in their luggage independently before the counters open. This not only avoids long queues for passengers, but also avoids congestion and provides a seamless check-in and identity verification experience.
Next, SITA will collaborate with Pudong Airport to enhance end-to-end self-service and support the airport's digital transformation strategy through a low contact, secure environment.
Sumesh Patel, President of SITA Asia Pacific, said, "With the booming development of global air travel, the number of airport passengers has surged. The demand for technology to accelerate boarding processes, reduce delays, and alleviate passenger congestion is increasing. Through this cooperation, Pudong Airport can utilize SITA's leading self-service solutions to simplify the journey of international passengers at Pudong Airport. As always, we are committed to optimizing the global passenger experience through excellent technology driven solutions
– SITA –
SITA (International Aeronautical Telecommunications Group) Overview
SITA (International Aeronautical Telecommunications Group) is a leading IT business solutions and communication services provider in the global air transport industry, providing a range of solutions for airlines, airports, aircraft, and governments. With strong technological advantages, SITA facilitates smooth, seamless, safe, and sustainable air travel.
SITA's solutions serve approximately 2500 customers, improving operational efficiency for over 1000 airports around the world, while committing to providing connected aircraft services to global customers with 18000 aircraft, helping over 70 governments strike a balance between secure borders and seamless travel. SITA's communication network covers every corner of the earth and carries 45% of the global air transport industry's data exchange and transmission.
In 2023, the Science Based Carbon Targets Initiative (SBTi) approved our short-term and long-term emission reduction targets. Scientific goals are crucial in guiding our climate actions aimed at effectively reducing greenhouse gas emissions. We also develop solutions to help the aviation industry achieve its carbon reduction goals, including reducing fuel consumption and improving operational efficiency.
SITA is 100% affiliated with the air transportation industry, fully serving the industry and meeting its needs. SITA operates in over 200 countries and regions.
Zhejiang Jieyang is a manufacturer of self-service terminal hardware. We can design and manufacture airport self-service terminals according to customers' airport needs, which can well meet customers' self-service check-in, ticket collection, boarding pass collection, luggage check-in, flight booking, flight inquiry, etc. For more questions about airport service terminals, please contact us.